Singapore QR code at Woodlands and Tuas
Starting November 2024, the Immigration and Checkpoints Authority (ICA) will introduce a new QR Code Clearance Trial at Woodlands and Tuas checkpoints, aimed at streamlining the immigration process for bus travellers. This trial will allow eligible travellers to use QR codes for faster clearance, enhancing the overall experience at the land checkpoints.
The trial is open to Singapore Citizens, Permanent Residents, Long-Term Pass Holders, and foreign visitors who have previously visited Singapore. It will be conducted at selected automated lanes and Special Assistance Lanes (SALs) at both Tuas and Woodlands checkpoints:
- Tuas Checkpoint: From 23 November 2024
- Woodlands Checkpoint: From 28 November 2024
How to Participate in the QR Code Clearance Trial
Eligible travellers are encouraged to take part in this trial to help ICA improve the process. Here’s how to get involved:
- Download the MyICA App: Start by downloading the MyICA mobile application on your device.
- Generate Your QR Code: Open the app and select “QR Code at Land Checkpoints.” You can generate either an individual QR code or a group QR code if travelling with others. For group travel, use the Special Assistance Lanes (SAL) and select “Bus” as your vehicle type.
- Scan Your QR Code at the Lane: Once you arrive at the designated trial lanes, simply scan your QR code at the passport scanning area.
- Biometric Verification: After the scan, your passport details will be retrieved. Present your biometrics (facial recognition and/or iris/fingerprint scan) for final verification.
- Clearance: Once verified, the gates will open, allowing you to proceed through the checkpoint swiftly.
Why Participate?
By participating in this trial, you’ll not only benefit from a faster and more efficient immigration process, but you’ll also play a vital role in refining the QR code system for future use. Signage will be placed throughout the bus halls to guide participants to the designated trial lanes, and ICA officers will be available for assistance if needed.
This trial is a step towards modernising the travel experience at Singapore’s land checkpoints, making border crossings smoother for all passengers.
